Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Job Description Summary
Responsible for providing subject matter expertise on the design and implementation of complex ad-serving platforms that enable customers to stream, track, and monetize their content online including, new customer deployments, expansion projects, and internal initiatives. Works as a collaborative member of the sales team to market and sell the Company' s product lines. Provides insight to customers on current network solutions and configuration design. Works closely with sales executives on presentations and the technical design of new sales. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.
Job Description
Core Responsibilities
Supports the post-sale customer handoff to the design team for network solutions.
Works with customers and sales engineers to build out customer-design deliverables for the Operations organization.
Partners with the activations team to utilize design deliverables to ensure success in our activations.
Assists in developing and delivering cross-training sessions for the activation team
Supports regular training sessions between customer design and network activation teams on advanced networking and troubleshooting.
Collaborates with project managers to schedule activations in concert with client timelines and available resources.
Engaged and aware of business changes, and customer needs to remain agile in problem-solving and innovation of business solutions.
SKILLS / ABILITIES / KNOWLEDGE:
Knowledge: experience of study / understanding of concept(s)
Advanced knowledge of routing and switching
Advanced knowledge of firewall concepts and best practices
Advanced knowledge of SD-WAN technology
Working knowledge of cloud platforms including AWS and Azure
Skills: observable competence to perform activity
Identifies and resolves problems in a timely manner
Excellent customer relations skills in both face to face and telephone contact. If unable to resolve issues in a timely manner, will escalate to senior level engineering and/or management.
Communicates clearly and in an understandable manner with a wide range of people such as peers, managers, customers, vendors, distributors and the general public.
Demonstrated analytical and problem-solving skills, and the ability to organize and prioritize several projects and tasks at one time. Exceptional time, priority and project management.
Advanced knowledge of FortiManager, FortiGate, FortiSwitch, and FortiAP product lines
Intermediate knowledge of Cisco Meraki suite of products
Ability: Behavior that results in an observable product
Demonstrated ability to effectively advice and counsel both managers and non-supervisory employees on sensitive work-related issues.
Aptitude to learn and apply new technologies
Able to work in a virtual environment with limited or no supervision.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Requirements:
Graduate of BS Information Technology, Computer Science, Engineering, or any relevant field of study
With 5+ years of experience in Networking Engineering with focus on IT/WAN-LAN integration (Implementation/troubleshooting responsibilities include routers, switches, firewalls, and NIDs).
Fortinet NSE4 / NSE7/ Cisco CCNA / CCNP certifications are advantage
Able to work the night shift schedule
Able to work in a hybrid setup with 3 days/week required onsite work, and 2 days/week Work-From-Home
Able to work in Ortigas, Pasig City (GLAS Tower)
Flexible with schedule and okay to extend working hours or work on weekends/holidays if needed
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
